Privacy Policy
Last updated: January 2025
Bluebear Apps Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use GlyTrack ("Service"), available via web and mobile applications.
By using GlyTrack, you consent to the practices described in this Policy.
1. Information We Collect
We collect:
- Account information: name, email address, and password (if you create an account).
- Meal data: photos, recipe links, and related inputs you upload for analysis.
- Usage data: information about how you interact with the Service (e.g., features used, session duration).
- Device data: device type, operating system, browser type, and IP address for technical and security purposes.
2. How We Use Your Information
We use your data to:
- Provide and operate the Service.
- Process meal photos and recipe links to generate nutritional and glycemic index analysis.
- Store your past analysis results so you can access them later.
- Improve service performance and reliability.
- Maintain account security and prevent misuse.
3. Data Storage & Retention
- Your meal photos and analysis results are stored securely on our servers.
- We retain data for as long as necessary to provide the Service or as required by law.
- You may request deletion of your account and associated data at any time (see Section 8).
4. No Data Selling or Sharing
- We do not sell, rent, or share your personal data with advertisers, marketers, or research institutions.
- We do not share your data with third parties except where required by law or to comply with legal obligations.
5. Legal Basis for Processing (GDPR)
If you are located in the UK, EU, or EEA, our processing of your personal data is based on:
- Performance of a contract: to provide you with the Service.
- Consent: where you have agreed to certain uses of your data.
- Legitimate interests: to operate, improve, and secure the Service.
6. International Data Transfers
As a global service, your data may be transferred to and processed in countries outside your home jurisdiction. We ensure such transfers comply with applicable data protection laws, including the UK GDPR and EU GDPR.
7. Security Measures
We implement appropriate technical and organisational measures to protect your data, including encryption in transit, secure storage, and access controls.
8. Your Rights
Depending on your location, you may have the right to:
- Access a copy of your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Port your data to another service.
- Withdraw consent (where applicable).
To exercise these rights, contact us at support@glytrack.com.
9. Children's Privacy
The Service is intended for users aged 13 and older. We do not knowingly collect personal data from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: