Terms & Conditions

Last updated: January 2025

These Terms & Conditions ("Terms") govern your use of the GlyTrack service ("Service"), operated by Bluebear Apps Ltd, registered in London, United Kingdom ("we", "us", or "our"). By accessing or using GlyTrack, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Service Overview

GlyTrack is an AI-powered platform, available via web and mobile applications, that analyzes meals and recipes to provide glycemic index and nutritional information. The Service is available globally to eligible users.

2. Eligibility

  • You must be at least 13 years old to use the Service.
  • By using GlyTrack, you represent that you have the legal capacity to enter into a binding agreement.
  • We reserve the right to suspend or terminate accounts if we believe you are misusing the Service or violating these Terms.

3. Accounts

  • Certain features require you to create an account.
  • You are responsible for keeping your login credentials secure and for all activity under your account.
  • We may suspend or terminate your account without refund if you breach these Terms.

4. Subscription & Payments

  • GlyTrack is offered on a subscription basis. Pricing and subscription details are available on our website or in-app.
  • All payments are non-refundable, including for unused subscription periods or early cancellation.
  • We may change subscription pricing with prior notice.

5. Use of the Service

You agree not to:

  • Use GlyTrack for any unlawful purpose.
  • Upload harmful or malicious content.
  • Interfere with or disrupt the Service.

We may suspend or terminate access if you engage in prohibited activities.

6. Intellectual Property

  • All content, features, and functionality of GlyTrack (excluding your uploaded images) are owned by Bluebear Apps and are protected under applicable copyright, trademark, and intellectual property laws.
  • You retain ownership of your uploaded images and data. We do not claim a license to use them beyond delivering the Service.

7. Data Storage & Privacy

  • We store your uploaded images and meal analysis results solely for the purpose of delivering and improving your experience with the Service.
  • We do not sell, share, or use your data for marketing or research purposes.
  • Our Privacy Policy explains in detail how we process and protect your personal information.

8. Health Disclaimer

  • GlyTrack provides nutritional and glycemic index information for informational purposes only.
  • The Service does not provide medical advice and should not be used as a substitute for professional healthcare consultation. Always seek advice from a qualified healthcare provider regarding your diet, health, or medical condition.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any damages, losses, or claims arising from your use or inability to use the Service.
  • We make no warranties as to the accuracy, reliability, or completeness of the nutritional data provided.

10. Termination

  • We may suspend or terminate your account at any time if you violate these Terms.
  • No refunds will be issued upon termination, regardless of the remaining subscription period.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in London, UK, to resolve any dispute arising out of or relating to these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, contact us at:

Bluebear Apps Ltd
London, United Kingdom
Email: support@glytrack.com

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